Company / Customer Support
Last updated: July 17, 2026
Use this page for company, service, and customer-support information related to PokeDora.
| Service name | PokeDora |
|---|---|
| Operator | PokeDora Operations |
| Customer support | support@pokedora.app |
| Support hours | Monday to Friday, 10:00-18:00 (JST), excluding public holidays. |
| Response time | We usually respond within 2-3 business days, depending on the nature of the inquiry. |
| Supported inquiries | App installation, service usage, account support, advertising inquiries, privacy requests, and rights-holder contacts. |
Before contacting support
Please include your device model, OS version, app version if available, and a short description of the issue. Do not include passwords or unnecessary sensitive information.